Privacy Policy

833 Auto Spa ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via phone, text message (SMS), email, or other channels.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our services.

We may collect the following types of information:

• Personal Information: Name, phone number, email address, mailing address, vehicle details, and billing information provided when you request a quote, book a service, or contact us.
• Communication Data: Records of phone calls, text messages (SMS/MMS), emails, and other correspondence with our team.
• Usage Data: IP address, browser type, device information, pages visited, time spent on our website, and referring URLs collected via cookies and analytics tools.
• Location Data: General geographic information (city, zip code) used to determine service area eligibility and route mobile detailing appointments.

We use the information we collect for the following purposes:

• To schedule, confirm, and perform mobile detailing services
• To communicate with you about appointments, quotes, and service updates
• To send promotional offers, seasonal reminders, and maintenance tips (with your consent)
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our rights

By providing your mobile phone number and opting in, you consent to receive text messages (SMS/MMS) from 833 Auto Spa regarding appointments, service reminders, quotes, and promotional offers.

Message frequency: Message frequency varies based on your service schedule and preferences. You may receive up to 4 messages per month for promotional communications.

Opt-out: You may opt out of SMS marketing messages at any time by replying STOP to any text message. For help, reply HELP.

Message and data rates: Standard message and data rates may apply based on your mobile carrier plan.

No mobile information sharing: We will not share, sell, or otherwise transfer your mobile phone number or SMS opt-in data to any third party for marketing purposes without your explicit consent.

Third-party service providers: We may use third-party platforms (such as LeadConnector/HighLevel) to send and manage SMS communications. These providers are contractually obligated to protect your information and use it solely on our behalf.

We may contact you by phone regarding appointment confirmations, service updates, follow-ups, or promotional offers. By providing your phone number, you consent to receive calls from us.

If you wish to stop receiving marketing calls, you may ask to be placed on our internal do-not-call list by emailing us at the address below or asking any representative during a call.

With your consent, we may send you email communications including newsletters, seasonal promotions, maintenance reminders, and service updates.

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any marketing email. Please note that even if you unsubscribe from marketing emails, we may still send you transactional emails related to appointments and services.

If you enable browser or push notifications through our website, we may send you notifications about appointment reminders, service completions, or special offers. You can disable these notifications at any time through your browser or device settings.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings.

We may use third-party analytics services (such as Google Analytics) to collect and analyze usage data. These services have their own privacy policies.

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted third parties who perform services on our behalf (payment processing, scheduling software, SMS platforms, analytics).
• Legal Requirements: When required by law, subpoena, or legal process, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access, correct, or delete your personal information
• Opt out of marketing communications (SMS, email, phone)
• Request a copy of the data we hold about you
• Object to or restrict certain processing activities

To exercise any of these rights, please contact us using the information below.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

Our website may contain links to third-party websites (such as our online booking platform, social media profiles, or review sites). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: